Karaoke box staff
からおけぼっくすてんいん
Industry & Occupation
Classification
Summary
Customer service position at a karaoke box, handling reception, guidance, cleaning, drink service, billing, etc.
Description
Karaoke box staff handle a wide range of tasks including customer reception, guiding to rooms, cleaning and inspection of in-store facilities (rooms), providing drinks and light meals, and billing. They perform simple operations on reservation systems, microphones, and audio equipment, and play a role in maintaining a comfortable space. Many start with no prior experience, work shifts, and frequently provide customer service on weekends, holidays, and late nights. Customer service etiquette, communication skills, and quick responsiveness are required.
Future Outlook
While unmanned operations and self-check-in machines are advancing, the need for attentive customer service to enhance customer experience remains stable. Acquisition of new service skills, such as online reservation integration and digital signage operation, is required.
Personality Traits
Attentiveness / Cheerful personality / Energetic / Flexible responsiveness
Work Style
Contract employee / No experience required / Part-time/casual / Regular employee promotion / Shift
Career Path
Store staff (part-time) → Shift leader → Store manager → Area manager → Headquarters staff
Required Skills
Basic PC operation (reservation system) / Cash handling / Customer service etiquette / Drink service
Recommended Skills
Cleaning / Multilingual communication / Time management skills / Troubleshooting
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is required for room cleaning and equipment inspections. |
| Communication Skills | Because smooth communication with customers of a wide range of ages is necessary. |
| Physical Stamina & Endurance | Standing work and cleaning tasks are frequent, requiring physical stamina. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Complex analysis is not often required in the work. |
| Creativity & Ideation | Because the work centers on tasks following manuals rather than creative thinking. |
Aliases
- Karaoke reception
- Karaoke shop staff
- Karaoke staff
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