Company Reception Staff
かいしゃうけつけがかり
Industry & Occupation
Classification
Summary
A job that handles company front desk duties such as guiding customers and visitors, phone handling, mail management, etc.
Description
Company reception staff handle front desk duties for visiting customers, including reception responses, phone and email handling, conference room reservation management, sorting and distribution of mail and deliveries, etc., serving as the window to both inside and outside the company. This is an important role that influences the company's first impression, requiring business manners and interpersonal communication skills. It also includes inter-departmental coordination, schedule management, and minor PC operations as clerical tasks.
Future Outlook
While corporate reception duties are becoming more efficient due to automation and AI implementation, there remains high demand for face-to-face interactions and maintaining corporate image. Acquiring language skills and IT skills will increase added value.
Personality Traits
Able to Respond Flexibly / Cheerful Personality / Polite and Courteous / Strong Sense of Responsibility
Work Style
Fixed Hours / Full-time / Office Work / Shift
Career Path
Reception Staff → General Affairs → Secretary → HR
Required Skills
Business Manners / Customer Service Manners / Office Software / Phone Handling
Recommended Skills
English Conversation / PowerPoint / Schedule Management Tools
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because error-free guidance and schedule management are necessary. |
| Communication Skills | High communication skills are required for visitor and phone handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Few complex analytical tasks. |
| Creativity & Ideation | Mostly routine tasks, with little need for creative thinking. |
| Numerical & Quantitative Analysis | No need for advanced numerical analysis. |
| Physical Stamina & Endurance | Mainly desk work with low physical demands. |
Related Qualifications
- Microsoft Office Specialist (MOS)
- Secretary Certification
Aliases
- Front Desk Staff
- Office Reception
Related Jobs
- Call Center Operator
- Counter Staff
- General Clerk
- Secretary