Automotive Salesperson, Automotive Accessories Salesperson
じどうしゃはんばいてんいん、じどうしゃようひんはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Automobile and Auto Parts Sales Clerks
Summary
A customer-facing sales job responsible for proposing and selling automobiles and automotive products, handling contract procedures, delivery, and after-sales service.
Description
Automotive salespeople handle customer interactions in showrooms, explaining vehicles and accessories, guiding test drives, preparing estimates, proposing loans or leases, and creating contract documents. At delivery, they perform final vehicle checks and operation explanations, and also guide customers on inspection packages and maintenance services after delivery. To improve customer satisfaction, they engage in after-sales service and complaint handling, and are required to regularly update their product knowledge to achieve sales targets.
Future Outlook
With the electrification of vehicles and the spread of car leasing, the ability to propose high-value-added products becomes important, while online negotiations and digital sales are advancing, requiring sales skills utilizing IT.
Personality Traits
Cheerful Personality / Customer-Oriented / Honest / Persuasive
Work Style
Face-to-Face Customer Service / Shift Work / Store Work / Trade Show and Event Handling
Career Path
Car Sales Staff → Chief Sales → Sales Manager → Store Manager → Dealer Sales
Required Skills
Communication Skills / Driving Skills / Estimate Preparation / Negotiation Skills / Product Knowledge
Recommended Skills
Communication Skills (English) / IT Literacy (CRM) / Loan and Lease Knowledge / Marketing Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Mistakes in contracts or optional equipment descriptions can lead to trouble. |
| Communication Skills | High communication skills are required for customer interactions and negotiations. |
| Stress Tolerance | Due to pressure to meet quotas and frequent complaint handling. |
Related Qualifications
- Ordinary Car Class 1 Driver's License
- Salesperson Certification
Aliases
- Car Accessories Salesperson
- Car Sales
Related Jobs
- Automotive Mechanic
- Home Appliance Salesperson
- Motorcycle Salesperson
- Used Car Appraiser