Automotive Salesperson (Mainly Field Sales)
じどうしゃはんばいいん（がいこうはんばいをおもとするもの）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Automobile Sales Representatives
Summary
Sales position targeting corporate and individual customers, proposing and selling new and used cars. Responsible for a wide range from customer needs assessment to contracts, delivery, and after-sales service.
Description
Automotive Salesperson (Mainly Field Sales) visits corporate and individual customer sites directly, rather than staying at the sales office, and handles the entire sales process from proposing automobiles to contracts, delivery, and after-sales service. They assess customers' lifestyles or business needs, propose optimal models and options, plan loans or leases, create estimates, and handle various procedures. After delivery, they provide guidance on regular inspections and maintenance, handle complaints, and are required to build long-term customer relationships. They respond to sales quotas, plan events, exhibit at trade shows, conduct online negotiations, and sales methods are diversifying. They need to constantly update knowledge of new car models and have the ability to perform efficient sales using digital tools.
Future Outlook
With the spread of electric vehicles (EV) and car sharing, and the expansion of online negotiations, sales methods are diversifying. There is an increasing demand for proposal skills that enhance customer experience using digital tools and emphasize environmental performance.
Personality Traits
Cheerful and Sociable / Excellent Communication Skills / Goal Achievement Oriented / Honest and Trustworthy / Patient
Work Style
Field Sales / Flex System / Individual Quota / Store Work / Team Sales
Career Path
New Salesperson → Sales Chief → Store Manager/Branch Manager → Sales Manager → Sales Planning
Required Skills
Contract Procedures / Customer Needs Assessment / Driving Skills / Estimate Creation / Office Software / Presentation
Recommended Skills
CRM System / Foreign Language Communication Skills (Negotiations) / Marketing Knowledge / Presentation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Essential for smooth negotiations with customers and building trust relationships. |
| Initiative & Leadership | Required to proactively develop customers and advance proposal activities. |
| Stress Tolerance | Necessary to withstand pressures from meeting quotas and handling complaints. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Aliases
- Automotive Sales Staff
- Car Dealer Sales
- Dealer Sales
Related Jobs
- Automotive Salesperson (Store Type)
- Corporate Sales
- Sales Position
- Used Car Salesperson