Automotive Salesperson
じどうしゃセールスいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Automobile Sales Representatives
Summary
A job at automobile dealerships or sales outlets proposing and selling new and used cars, handling contract finalization and after-sales service.
Description
Automotive salespeople at automobile dealerships or sales stores propose optimal vehicle models and options to customers, handling everything consistently from estimate creation to contract finalization and delivery procedures. To build trust with customers, they perform a wide range of tasks including test drive attendance, explanations of loan and lease plans, and guidance on after-sales services. In addition, to achieve sales targets, they plan events and promotional activities, collaborate with other departments (maintenance, insurance, loan support), and conduct regular follow-ups. Acquiring knowledge of market trends and vehicle technologies is also essential.
Future Outlook
With the advancement of electrification and autonomous driving technologies, and the spread of online consultations, sales method digitalization is accelerating. Proposal skills for enhancing customer experience and IT literacy will be increasingly required.
Personality Traits
Approachable / Cheerful Personality / Good Listener / Patient
Work Style
Flexitime / Route Sales / Showroom Duty / Telemarketing / Weekend and Holiday Work
Career Path
Sales Staff → Chief Sales → Store Manager → Area Manager → Sales Manager → Sales Headquarters Staff
Required Skills
CRM System Operation / Communication Skills / Estimate Preparation / Negotiation Skills / Presentation Skills / Vehicle Knowledge
Recommended Skills
Customer Service Etiquette / Language Skills (English) / Loan and Lease Planning / Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Essential for building trust with customers and understanding their needs. |
| Initiative & Leadership | Proactive proposals and sales promotion activities lead to evaluations. |
| Stress Tolerance | High pressure to achieve sales targets. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Primarily centered on indoor negotiations, with little heavy labor. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
- Salesperson (Japan Chamber of Commerce and Industry)
Aliases
- Automobile Salesperson
- Car Dealer
- Car Sales Staff
Related Jobs
- Insurance Salesperson
- Motorcycle Salesperson
- Real Estate Salesperson