Automobile Sales Branch Manager
じどうしゃえいぎょうしょちょう
Industry & Occupation
Classification
- Major : Managerial Occupations
- Middle : Corporate and Organizational Managers
- Minor : Corporate Managers
Summary
Manages the sales branch of an automobile dealership, achieving sales targets, managing staff, handling customer service, etc., as a managerial position.
Description
The automobile sales branch manager is a managerial position responsible for the overall operation of an automobile dealer's store. They handle sales planning and budget management, staff recruitment, training, and evaluation, as well as customer service, complaint handling, inventory management, and vehicle delivery coordination. They formulate and execute sales strategies to achieve internal KPIs, aiming to maximize sales volume and profits. They analyze regional market trends, plan promotional events and campaigns, and are required to improve customer satisfaction and maintain store profitability.
Future Outlook
Due to stagnating new car sales volumes, the vibrant used car market, and the increase in online sales, there is a demand for enhanced customer experiences and digitalization. Data analysis and digital marketing skills will become important differentiating factors in the future.
Personality Traits
Able to respond flexibly / Customer-oriented / Excellent communication skills / Goal-oriented / Has leadership skills
Work Style
Combination of on-site and office work / Night and holiday work / Possibility of transfer / Shift work
Career Path
Sales Staff → Chief Salesman → Sales Leader → Sales Branch Manager → Area Manager → Sales Department Manager
Required Skills
Customer Negotiation / Human Resource Development / Inventory Management / Sales Management and Budget Management / Sales Planning
Recommended Skills
Automobile Knowledge (Models and Specifications) / CRM Tool Operation / Insurance and Loan Product Knowledge / Marketing / Presentation Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because smooth dialogue and negotiation with customers and staff are required. |
| Initiative & Leadership | Because initiative is necessary for formulating and executing sales strategies and leading the team. |
| Planning & Organization | Because planning and formulation of sales plans, inventory management, and event operations are necessary. |
| Stress Tolerance | Because there is pressure to achieve sales targets and frequent complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Because desk work and customer service are the main tasks, with little heavy labor. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Aliases
- Automobile Sales Store Manager
- Dealer Sales Branch Manager
Related Jobs
- Area Manager
- Automobile Sales
- Used Car Sales