Automotive Salesperson
じどうしゃえいぎょういん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Automobile Sales Representatives
Summary
Automotive salespeople work at new and used car dealerships, proposing the most suitable vehicle models and plans to customers, and handling everything from contracts to delivery and after-sales service.
Description
Automotive salespeople, at dealership showrooms, listen to customer needs, propose new and used cars, handle test drives, prepare quotations, and assist with loan/lease and auto insurance procedures. After contracts are signed, they coordinate delivery schedules, conduct final checks and vehicle explanations at delivery. Post-delivery, they manage inspections, maintenance guidance, additional option proposals, and other after-sales services to build long-term customer relationships. Sales quotas and target sales volumes are set, and they may also participate in team information sharing and promotional event planning.
Future Outlook
With the advancement of electrification and strengthened online sales, skills in using digital tools for proposals are required in addition to product knowledge. Skills in engaging customers through diverse touchpoints, beyond traditional in-store sales, will determine future market value.
Personality Traits
Goal-Oriented / Good Interpersonal Skills / Patient / Proactive / Sociable
Work Style
Commission-Based Pay / Field Sales / Remote Sales Meetings / Shift Work / Store-Based Work
Career Path
Sales Staff (Newcomer) → Senior Sales → Chief Sales Manager → Store Manager → Area Manager → Sales Director
Required Skills
Auto Insurance Knowledge / Basic PC Operation / Consultative Sales / Customer Needs Assessment / Loan and Lease Knowledge / Quotation Preparation
Recommended Skills
CRM Tools / Communication Skills (English) / Damage Insurance Solicitor Qualification / Used Car Appraisal
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | High communication skills are required to build trust with customers and understand their needs. |
| Initiative & Leadership | Proactive behavior is required for customer development and achieving sales targets. |
| Stress Tolerance | High pressure from sales quotas and complaint handling requires mental toughness. |
Related Qualifications
- Damage Insurance Solicitor Qualification
- Ordinary Motor Vehicle Driver's License
- Used Car Appraiser
Aliases
- Automotive Salesman
- Car Dealer Sales
- Car Sales
Related Jobs
- Corporate Sales
- Insurance Sales Representative
- Route Sales Representative