Izakaya Manager (Primarily engaged in customer service work) 056-01
いざかやてんちょう
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Restaurant Managers
Summary
A profession that oversees the operation and customer service of izakaya stores, aiming to improve sales and customer satisfaction.
Description
An izakaya manager is responsible for all aspects of store operations, including sales management, business planning, staff recruitment, training, shift management, inventory and procurement management, customer service, quality and hygiene management. They also provide services to enhance customer satisfaction, handle troubles, develop menus, plan promotions, and achieve smooth operations through revenue management and staff management.
Future Outlook
The food and beverage industry continues to face labor shortages, with increasing needs for store operation efficiency and enhanced customer experience. Digitalization and cashless payments are progressing, and demand for experienced managers is expected to remain stable.
Personality Traits
Able to respond flexibly / Cheerful personality / Has leadership / Strong sense of responsibility
Work Style
Career Path
Hall Staff → Assistant Manager → Store Manager → Area Manager → Supervisor
Required Skills
Customer service / Hygiene management / Management / Ordering and inventory management / Sales management
Recommended Skills
Basic accounting knowledge / Basic cooking knowledge / Marketing knowledge / SNS operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because quick response to changes such as busy periods or sudden troubles is necessary. |
| Attention to Detail & Accuracy | To maintain hygiene management and detailed service quality. |
| Communication Skills | Because smooth communication with staff and customers is necessary. |
| Initiative & Leadership | Because proactive actions such as proposing new menus and improving services are required. |
| Physical Stamina & Endurance | Because long hours of standing work and physical strain during busy periods are significant. |
| Planning & Organization | Because planning is required for sales forecasting, shift adjustments, etc. |
| Problem Solving | Because customer complaint handling and decision-making in emergencies are necessary. |
| Stress Tolerance | Because enduring high workloads and complaint handling is necessary. |
| Collaboration & Teamwork | To cooperate with staff and smoothly advance store operations. |
Related Qualifications
- Food Hygiene Supervisor
Aliases
- Hall Manager
- Izakaya Manager
Related Jobs
- Assistant Manager
- Bartender
- Hall Staff
- Restaurant Manager