IT System Operations Manager
あいてぃーしすてむうんようかんりしゃ
Industry & Occupation
Classification
Summary
IT system operations managers are technical professionals who stably maintain and manage the operation of information systems and infrastructure in companies or organizations. They handle monitoring, troubleshooting, performance tuning, security measures, and more.
Description
IT system operations managers target servers, network equipment, cloud environments, and other infrastructure to conduct 24/7/365 monitoring, troubleshooting, regular maintenance, backup operations, security patch application, performance tuning, and more. When incidents occur, they promptly perform root cause analysis, impact assessment, recovery operations, and also handle the development and improvement of operational procedures, proposals for improvements, and promotion of operational automation. Coordination with related departments, vendor management, and creation of incident reports are also important roles.
Future Outlook
As cloud services and automation technologies become widespread, operations managers are essential for stable infrastructure operation and security enhancement. While AI-driven automation advances, the importance of human monitoring, troubleshooting, and incident management remains, with increasing demand for highly specialized personnel.
Personality Traits
Calm and composed / Cautious / Problem-solving oriented / Strong sense of responsibility
Work Style
Career Path
Junior Operations Engineer → Senior Operations Engineer → Operations Team Leader → Infrastructure Manager → IT Service Manager
Required Skills
Monitoring Tool Operations / Network Fundamentals / OS Operations Management / Scripting Languages
Recommended Skills
Cloud Platforms / Container Operations / IaC Tools / Security Operations
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to respond quickly to sudden incidents or environmental changes. |
| Attention to Detail & Accuracy | Small configuration errors can lead to major incidents. |
| Problem Solving | Required to perform root cause analysis and recovery operations during incidents. |
| Stress Tolerance | Involves working under high pressure during troubleshooting and similar tasks. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly follows existing procedures, with limited opportunities to propose new ideas. |
| Physical Stamina & Endurance | Mainly desk work with low physical demands. |
Related Qualifications
- AWS Certified SysOps Administrator
- Applied Information Technology Engineer
- Fundamental Information Technology Engineer
- LPIC
- Network Specialist
Aliases
- IT Operations Manager
- Infrastructure Operations Manager
- Operations Monitoring Engineer
- System Operations Manager
Related Jobs
- Infrastructure Engineer
- Network Engineer
- SRE
- System Engineer