Internet Cafe Staff
いんたーねっとかふぇてんいん
Industry & Occupation
Classification
Summary
Internet cafe staff handle a wide range of tasks related to internet cafe operations, including membership reception, PC and network management, drink provision, cleaning, and more.
Description
Internet cafe staff are responsible for receiving visitors and handling membership registration, billing for usage fees, setting up and maintaining PCs and internet connections. They also replenish the drink bar and light meals, perform store cleaning, monitor security cameras for safety management, and maintain an environment where users can spend time comfortably. In case of troubles, they perform PC troubleshooting, respond to disruptive behavior, and conduct night-time security patrols as needed. Work is shift-based and may include late-night shifts, requiring customer service skills, attention to detail, and a proactive attitude toward efficient operations.
Future Outlook
With the普及 of smartphones, user numbers are plateauing, but increased use for e-sports and remote workspaces, along with equipment investments and service diversification, is expected to drive renewed demand.
Personality Traits
Able to Respond Flexibly / Attentive to Others' Needs / Cheerful Personality / Polite and Courteous / Strong Sense of Responsibility
Work Style
Full-time / Night Shifts / Part-time OK / Promotion to Full-time / Shift Work
Career Path
Staff (Part-time/Contract) → Chief/Supervisor → Store Manager → Area Manager → Headquarters Staff (Training/Operations Planning)
Required Skills
Basic Networking Knowledge / Basic PC Operation / Cash Handling (Register Operation) / Customer Service Etiquette / Drink Bar Equipment Operation / Membership Management System Operation / Sanitation Management and Cleaning
Recommended Skills
Basic SNS Marketing / Foreign Language Support / Multimedia Equipment Operation / Safety Management / Troubleshooting
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in cash settlement or equipment management are not allowed. |
| Communication Skills | To respond smoothly to diverse users. |
| Stress Tolerance | Because stress tolerance is required for night shifts and handling complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because creative thinking is not particularly needed. |
Aliases
- Net Cafe Attendant
- Net Cafe Staff
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