Internet Cafe Receptionist
いんたーねっとかふぇうけつけがかり
Industry & Occupation
Classification
Summary
Job involving reception, guidance, membership registration, billing, etc., for Internet cafe users.
Description
Internet cafe receptionists perform membership registration for visitors, guide them to seats, explain and process billing plans, provide drink bar and optional services, and manage and clean in-store equipment. They also handle simple PC and network troubleshooting, respond to inquiries, organize lost and found items, provide initial responses in emergencies, and maintain a comfortable usage environment.
Future Outlook
While steady demand is expected mainly in urban areas, the market is somewhat saturated due to the spread of high-speed internet at home and competition from other industries. It is necessary to add value through transformation into gaming/coworking spaces and service diversification.
Personality Traits
Attentive / Flexible and adaptable / Good interpersonal skills / Strong sense of responsibility
Work Style
Contract employee / Full-time employee / Includes night shifts / Part-time / part-time job / Shift work
Career Path
Front desk staff (part-time) → Store manager candidate → Store manager → Area manager
Required Skills
Basic PC operation / Cash register operation / Customer service / Network troubleshooting
Recommended Skills
Communication skills (foreign language service) / Facility management / Food and beverage handling / Hygiene management and cleaning
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To avoid mistakes in billing and membership data entry. |
| Communication Skills | To accurately understand and respond to customers' needs. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Advanced analysis or logical thinking is not particularly required. |
| Creativity & Ideation | Original idea generation is not particularly required. |
Aliases
- Internet Cafe Customer Service Staff
- Net Cafe Reception
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