Internal System Engineer (Primarily Engaged in System Operations)
しゃないしすてむえんじにあ
Industry & Occupation
Classification
Summary
A technical role that monitors IT infrastructure such as servers, networks, and middleware within a company, and handles incident response and periodic maintenance.
Description
Internal System Engineers (primarily engaged in system operations) are responsible for maintaining the stable operation of IT infrastructure (servers, networks, middleware, storage, etc.) within a company or organization. They use system monitoring tools to monitor operational status, perform root cause analysis and recovery in the event of failures, apply periodic patches, and conduct backups. They also coordinate with vendors and other departments, create operation manuals and procedures, and propose automation and efficiency improvements to enhance the quality and reliability of IT services. Duties also include on-call support, shift work, and developing operational rules.
Future Outlook
With the promotion of DX, demand for internal system engineers who support stable operations is high, and acquiring cloud and automation technologies will determine market value.
Personality Traits
Calm demeanor / Cautious / Good team player / Strong sense of responsibility
Work Style
Career Path
Help Desk → Junior System Engineer (Operations) → Senior System Engineer (Operations) → Infrastructure Lead → IT Operations Manager → Infrastructure Architect
Required Skills
Backup and Restore / Incident Response Procedures / Monitoring Tools (Advanced) / Network Fundamentals / OS Operations Management / Scripting Languages
Recommended Skills
Cloud Service Operations / Configuration Management Tools / English Document Reading / ITIL / Virtualization Technology
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because quick response to unexpected failures or specification changes is necessary. |
| Attention to Detail & Accuracy | Because minor configuration errors can cause system failures. |
| Problem Solving | Because rapid identification and response to the cause during incidents is required. |
| Stress Tolerance | Because there is significant pressure during incident response. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Primarily focused on maintaining stable existing operations rather than generating new ideas. |
| Numerical & Quantitative Analysis | Because basic understanding of operational data is sufficient rather than advanced quantitative analysis. |
| Physical Stamina & Endurance | Because it mainly involves desk work with long hours. |
Related Qualifications
- Applied Information Technology Engineer
- Cisco CCNA
- Fundamental Information Technology Engineer
- ITIL Foundation
- LPIC Level 1/2
Aliases
- Internal SE
- System Administrator
- System Operations Engineer
Related Jobs
- Cloud Engineer
- Database Administrator
- Network Engineer
- Security Engineer