Insurance Sales Staff
ほけんえいぎょうしょくいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Financial and Insurance Sales Representatives
Summary
Sales position that proposes and contracts life insurance and casualty insurance products to customers, providing risk management.
Description
Insurance sales staff propose insurance products such as life insurance and casualty insurance to individual and corporate customers and handle contract finalization. They analyze customers' life plans and risks to design optimal insurance plans, conduct product explanations, prepare quotes, perform closing, handle contract procedures, and provide follow-up after contracts, including proposals for renewals and reviews. To acquire new customers, they engage in activities such as cold calling, tele-appointments, gaining referrals, and holding seminars. They are also required to manage quotas and develop and execute sales plans. Through ongoing customer interactions, they build trusting relationships and aim for long-term contract retention.
Future Outlook
Demand for life insurance and medical coverage will remain stable due to aging population, while digitalization and insurtech advancements will popularize online sales and data-driven sales methods. Improving customer experience and leveraging digital tools will be key going forward.
Personality Traits
Cheerful and Sociable / Goal-Oriented / Honest and Trustworthy / Patient
Work Style
Field Sales / Flexitime / Online Meetings / Remote Work / Telemarketing
Career Path
Junior Insurance Sales → Senior Insurance Sales → Team Leader → Branch Manager → Sales Manager
Required Skills
CRM Tool Operation / Closing / Contract Procedures / Customer Needs Assessment / Insurance Product Knowledge / Life Planning / Proposal Preparation
Recommended Skills
Communication Skills (English) / Digital Marketing / FP Skills / Presentation Skills / Seminar Planning and Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Mistakes in contract documents or procedural omissions can lead to serious issues. |
| Communication Skills | Essential for building trust with customers. |
| Initiative & Leadership | Proactivity in taking action and developing customers is important. |
| Learning Agility & Knowledge Acquisition | Continuous learning is required to keep up with changes in insurance products and related regulations. |
| Stress Tolerance | Mental resilience is needed for meeting quotas and handling rejections. |
Related Qualifications
- Casualty Insurance Solicitation Qualification
- FP Skills Certification (Level 2・AFP)
- Life Insurance Solicitation Qualification
Aliases
- Insurance Advisor
- Insurance Sales
- Life Plan Advisor
Related Jobs
- Bank Sales Representative
- Casualty Insurance Sales Representative
- Financial Planner
- Securities Sales Representative