Insurance Premium Collector
ほけんりょうしゅうきんにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Field Clerical Occupations
- Minor : Bill Collectors
Summary
A profession affiliated with an insurance company, visiting policyholders' homes and other locations to collect insurance premiums based on contracts.
Description
Insurance premium collectors are entrusted by insurance companies to visit policyholders, collect premiums, and manage receipts. They handle tasks such as creating visit schedules, recording collection statuses, and urging delinquent payers, requiring accurate cash management and customer service skills. They also maintain trust with policyholders and promote insurance contract renewals.
Future Outlook
Demand is declining due to the spread of cashless payments and online collections. However, there remains a certain level of need for serving groups like the elderly who lack digital environments.
Personality Traits
Cheerful Personality / Excellent Communication Skills / Honest / Patient
Work Style
Contract Employee / Full-time Employee / Route Sales / Visits
Career Path
Collection Staff → Supervisor → Branch Manager → Sales Position → Office Clerk
Required Skills
Cash Handling / Customer Service / Ledger Entry / Visit Planning
Recommended Skills
Basic PC Operation / Communication Skills Training / Insurance Product Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because it is necessary to handle money accurately. |
| Communication Skills | Necessary for building trust with customers. |
| Initiative & Leadership | Initiative is required in visit planning and customer interactions. |
| Physical Stamina & Endurance | Due to long hours of fieldwork and frequent walking. |
| Stress Tolerance | Because one may face refusals or complaints in customer interactions. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Mainly simple calculations and record-keeping; no need for advanced analysis. |
| Creativity & Ideation | Because visits follow designated routes and procedures. |
Related Jobs
- Collector
- Insurance Salesperson