Casualty Insurance Adjuster (Insurance Company)
そんがいほけんさていにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Other Sales and Marketing Clerical Occupations
Summary
An clerical job that investigates and evaluates damages arising from accidents or disasters based on insurance contracts, and assesses the approval and amount of insurance payouts.
Description
Casualty insurance adjusters conduct on-site investigations and evidence collection for damages caused by fires, floods, traffic accidents, etc., and calculate the damage amount based on insurance policies. They require technical knowledge necessary for damage assessment and understanding of laws and regulations, and determine appropriate insurance payouts through negotiations with repair contractors, experts, and policyholders. Additionally, preventing fraudulent claims and collaborating with internal and external related departments are important.
Future Outlook
Demand for casualty insurance is expanding due to aging society and increasing natural disasters. Efficiency improvements in adjustment processes using digitalization and AI are anticipated.
Personality Traits
Calm and composed / Curious and inquisitive / Good at explaining / High ethical standards / Strong negotiation skills
Work Style
Field investigation / Flex time / Office work / Remote
Career Path
Casualty Insurance Adjuster Assistant → Casualty Insurance Adjuster → Senior Adjuster → Adjustment Team Leader → Insurance Claims Department Manager
Required Skills
Accident Site Investigation / Damage Assessment / Insurance Policy Knowledge / Legal and Regulatory Knowledge / Negotiation Skills
Recommended Skills
Accounting Knowledge / Building and Automotive Technology Knowledge / Communication Skills Training / English Document Reading
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | To accurately assess damages from accident causes and evidence. |
| Attention to Detail & Accuracy | Overlooking details can lead to improper payments or complaints. |
| Communication Skills | Due to frequent negotiations with customers, repair contractors, and experts. |
| Learning Agility & Knowledge Acquisition | Necessary to quickly adapt to revisions in insurance systems and laws. |
| Problem Solving | Necessary to find solutions for complex cases. |
| Stress Tolerance | Due to stress from claims handling and tight deadlines. |
Related Qualifications
- Casualty Insurance Adjuster Qualification
- Non-Life Insurance Solicitor General Course Exam
- Non-Life Insurance Solicitor Specialized Course Exam
Aliases
- Casualty Adjuster
- Casualty Insurance Adjuster
- Insurance Adjuster
Related Jobs
- Actuary
- Insurance Claims Examiner
- Insurance Solicitor