Ryokan room attendant
りょかんきゃくしつがかり
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Inn and Hotel Customer Service Staff
Summary
A job that cleans and maintains ryokan guest rooms to provide a comfortable space for guests.
Description
Ryokan room attendants clean guest rooms, make beds (laying futons in Japanese-style rooms), replenish amenities, inspect equipment, and guide guests to their rooms as needed. They also assist with yukata dressing and provide simple explanations in the room, supporting all aspects of guest rooms from check-in to check-out. Attention to detail, flexibility, and a spirit of hospitality are required.
Future Outlook
Demand is increasing with the rise in inbound tourists, but the introduction of automation technology and utilization of foreign staff is also progressing, requiring diverse skills.
Personality Traits
Attentive / Cheerful and polite / Courteous and polite / Strong sense of responsibility
Work Style
Career Path
Nakai → Front desk staff → Room manager → Facility manager → Manager
Required Skills
Amenities setup / Futon laying / Guest room cleaning / Yukata dressing
Recommended Skills
Basic English conversation / Basic PC operation / Complaint handling
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexible response to various guest requests and sudden changes is necessary. |
| Attention to Detail & Accuracy | Because precision in every detail is required for cleaning and futon laying. |
| Communication Skills | Because accurate dialogue is necessary for confirming guest requests and guiding them. |
| Physical Stamina & Endurance | Because physical stamina is required for long hours of cleaning work and futon laying. |
| Stress Tolerance | Because the ability to endure stress during busy times or handling complaints is necessary. |
| Collaboration & Teamwork | Because work progresses in collaboration with other departments and the front desk. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Because there is little money management or calculation work. |
Related Qualifications
- Service Etiquette Certification
Aliases
- Room attendant
- Ryokan nakai
Related Jobs
- Food and beverage staff
- Hotel room attendant
- Ryokan front desk staff