Housekeeper Agency Director
かせいふしょうかいしょちょう
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Service Occupations Not Elsewhere Classified
Summary
The Housekeeper Agency Director oversees all aspects of agency operations, including the registration and management of housework proxy staff, matching with customers, contract and fee management, and complaint handling. They also handle maintaining and improving service quality, staff training, and sales activities as the business manager.
Description
The Housekeeper Agency Director oversees all aspects of agency operations, including the recruitment and registration of housework proxy staff, training and evaluation, understanding customer needs, matching with staff, contract signing and billing, and aftercare. They also manage staff shifts, quality control, complaint handling, sales activities, advertising and public relations, while ensuring compliance with laws (such as the Employment Security Act), contract management, and personal information protection to ensure service reliability and efficiency.
Future Outlook
With an aging society, demand for housework proxy services is on the rise. In addition to efficiency gains from online matching and IT, expectations for quality and safety are increasing, requiring highly reliable operations.
Personality Traits
Able to Respond Flexibly / Attentive / Reliable / Sociable / Strong Sense of Responsibility
Work Style
Career Path
Housekeeper Agency Staff → Deputy Director → Director → Regional Manager → Owner
Required Skills
Contract Management / Customer Negotiation / Office Software / Schedule Management / Talent Recruitment and Training
Recommended Skills
Cloud-Based Business Management Tools / Labor Law and Employment Security Law Knowledge / Marketing Knowledge / Service Manners
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Smooth communication with customers and housekeepers is important. |
| Initiative & Leadership | For service improvement and team leadership. |
| Planning & Organization | For schedule adjustment and business process construction. |
| Problem Solving | For handling complaints and resolving matching issues. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work. |
Related Qualifications
- Employment Placement Supervisor
Aliases
- Housekeeper Brokerage Director
- Housekeeping Agency Director
Related Jobs
- Home Helper
- Housekeeper
- Housework Proxy Staff
- Human Resources Coordinator