Household Electrical Appliance Retail Store Manager
かていようでんきききこうりてんてんちょう
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Retail and Wholesale Store Managers
- Minor : Retail Store Managers
Summary
Responsible for the operation and management of retail stores handling household electrical products, performing sales management, staff training, inventory management, customer service, and other management duties.
Description
The household electrical appliance retail store manager is the person responsible for maximizing store sales and efficient operations. They carry out a wide range of tasks including formulating and implementing sales plans, procurement and inventory management, sales analysis, staff education and assignment, promotion planning, customer service, store layout optimization, supplier negotiations and coordination with headquarters, and profit and loss management. While maintaining high-quality customer service to enhance customer satisfaction, they are also required to achieve sales targets and manage costs. Developing sales strategies tailored to regional characteristics and utilizing digital tools are essential.
Future Outlook
The home appliance mass retail market is becoming increasingly competitive due to the expansion of online sales, while customer needs for hands-on product experience and immediate purchase remain strong. Store managers are required to implement omni-channel strategies using digital tools, data analysis skills, and service development capabilities to enhance customer experience. Efficient multi-store operations and measures against labor shortages will be key in the future.
Personality Traits
Can Respond Flexibly / Has Leadership / Has Problem-Solving Orientation / Likes Customer Service / Strong Sense of Responsibility
Work Style
Full-time / Overtime Possible / Shift / Store-based / Transfers Possible
Career Path
Sales Staff → Sub Manager → Store Manager → Area Manager → Headquarters Staff (Product Planning/Sales Planning) → Store Development Manager
Required Skills
Budget Management / Customer Service / Inventory Management / Ordering Operations / Product Display / Sales Analysis / Sales Promotion Planning / Staff Management
Recommended Skills
Business English (Intermediate) / Marketing Knowledge / Office Software / POS Operation / Team Building
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy in money handling and inventory management is required. |
| Communication Skills | Smooth communication with customers and staff is necessary. |
| Initiative & Leadership | Initiative and leadership in store operations are required. |
| Planning & Organization | Ability to formulate and execute sales plans, inventory management plans, etc., is required. |
| Problem Solving | Important for handling troubles and complaints. |
| Stress Tolerance | Need to endure high workload during busy periods and complaint handling. |
| Collaboration & Teamwork | Collaboration with staff and headquarters is essential. |
Related Qualifications
- Japan Chamber of Commerce Bookkeeping Certification
- Salesperson Certification
Aliases
- Home Appliance Mass Retail Store Manager
- Home Appliance Retail Store Manager
- Home Appliance Sales Store Manager
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