Household Electrical Appliance Salesperson
かていようでんきききはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Electronics Sales Clerks
Summary
Household Electrical Appliance Salespersons work in home appliance retail stores or specialty stores, handling the sales and recommendations of household electrical products such as televisions, refrigerators, washing machines, and air conditioners, as well as coordinating installation and after-sales service.
Description
Household Electrical Appliance Salespersons engage in customer service at stores, listen to customer needs, and propose and sell the most suitable home appliances. They explain product features such as performance, energy-saving functions, and IoT integration in an easy-to-understand manner, provide guidance on prices and warranty plans, arrange installation work, and handle after-sales service after delivery. They also manage store inventory and ordering, arrange displays, plan campaigns, and respond to complaints. They attend manufacturer training to keep their product knowledge up to date. Team collaboration is important, and they actively work toward achieving sales targets.
Future Outlook
With the spread of IoT appliances and smart home appliances, the demand for salespeople with specialized knowledge is expected to increase. On the other hand, as sales through EC sites expand, the role of face-to-face sales is tending to become more sophisticated.
Personality Traits
Able to provide bright and courteous customer service / Able to respond flexibly / Good listener / Strong sense of responsibility
Work Style
Holiday Coverage / Overtime Available / Seasonal Events / Shift / Store Work
Career Path
Sales Staff → Senior Sales Staff → Chief/Leader → Store Manager → Area Manager
Required Skills
Basic PC Skills / Home Appliance Product Knowledge (Specifications) / Listening Skills / POS Operation / Presentation and Proposal Skills
Recommended Skills
Basic Marketing Knowledge / CRM Tool Operation / Communication Skills (English) / Display Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because the ability to accurately understand customer needs and make appropriate proposals is important. |
| Physical Stamina & Endurance | Because there is a lot of carrying heavy home appliances and standing for long hours. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because there are few opportunities for complex data analysis. |
| Creativity & Ideation | Because it mainly involves proposing existing products, and new idea generation is limited. |
Related Qualifications
- Home Appliance Product Advisor
- Sales Specialist
Aliases
- Home Appliance Product Sales Staff
- Home Appliance Retail Store Staff
- Home Appliance Salesperson
Related Jobs
- Furniture and Interior Salesperson
- Home Appliance Repair Technician
- IT Equipment Salesperson
- Mobile Phone Salesperson