Household Appliance Repairer (Retail/Service Store)
かていようでんきせいひんしゅうりこう
Industry & Occupation
Classification
Summary
This occupation involves diagnosing faults, repairing, and maintaining household electric appliances such as TVs, refrigerators, and washing machines. Employees work at retail or service stores and also handle customer interactions.
Description
Household Appliance Repairers (Retail/Service Stores) handle fault diagnosis, repairs, and periodic inspections of home appliances like TVs, refrigerators, washing machines, and air conditioners at in-store workshops or customer homes. They perform electrical inspections using multimeters, soldering on circuit boards, parts replacement, and assembly based on manufacturer service manuals. After repairs, they conduct operation checks and safety inspections, prepare warranties and repair reports. Key duties also include explaining repair details and costs to customers, as well as providing after-sales support.
Future Outlook
With the spread of IoT and smart home appliances, demand is increasing for skills in software diagnosis and network configuration. Demand remains stable, and acquiring remote diagnosis and support technologies will be key to career advancement in the future.
Personality Traits
Able to Respond Flexibly / Excellent Communication Skills / Meticulous / Problem-Solving Oriented
Work Style
Customer Visits / Holiday Coverage / Shift Work / Store Work
Career Path
Apprentice Repair Worker → Repair Worker → Chief Service Engineer → Service Manager → Quality Assurance Engineer
Required Skills
Control Board Repair / Disassembly and Assembly of Electrical Components / Fault Diagnosis / Reading Manufacturer Service Manuals / Soldering / Understanding Safety Regulations and Laws
Recommended Skills
Basic PC Operation / Customer Service Skills / English (for Manual Reading) / Inventory Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Essential for inferring and identifying the cause of faults. |
| Attention to Detail & Accuracy | Necessary because small parts or wiring errors can lead to major faults. |
| Communication Skills | Required to accurately gather malfunction details from customers and explain repair contents. |
| Learning Agility & Knowledge Acquisition | Needed to adapt to changes in new products and technologies. |
| Physical Stamina & Endurance | Required due to carrying heavy appliances and prolonged standing work. |
| Problem Solving | Required to quickly resolve fault causes. |
Related Qualifications
- Home Appliance Advisor
- Second-Class Electrician
Aliases
- Appliance Repair Technician
- Home Appliance Service Engineer
Related Jobs
- Commercial Electrical Equipment Repairer
- Home Appliance Assembler
- Service Engineer