Hotel room attendant
ほてるきゃくしつがかり
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Inn and Hotel Customer Service Staff
Summary
This job involves making beds, cleaning, replenishing supplies, etc., in hotel or inn guest rooms to prepare and manage rooms so that guests can stay comfortably.
Description
Hotel room attendants maintain the cleanliness and comfort of guest rooms in accommodation facilities by making beds, cleaning floors, bathrooms, etc. They replenish amenities and supplies, check the minibar, inspect room equipment, and report or arrange fixes for any issues. They may also handle additional amenity provisions or guidance in response to guest requests. Shift work is common, and efficient room organization and time management are required.
Future Outlook
Stable job openings are expected due to increasing inbound demand and needs for high-quality services, while labor shortages and aging workforce are challenges. Efficiency improvements through automation technologies like robot vacuums are also possible.
Personality Traits
Attentive to others / Meticulous / Physically fit / Strong sense of responsibility
Work Style
Career Path
Housekeeping leader → Supervisor → Cleaning manager → Front staff → Hotel operations manager
Required Skills
Amenity management / Bed making / Cleaning tools and equipment operation / Guest room cleaning
Recommended Skills
English (daily conversation) / Hygiene management / Service manners / Time management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To maintain cleaning and tidying quality in details. |
| Physical Stamina & Endurance | Because it requires physical stamina for long hours of standing work and carrying luggage. |
| Planning & Organization | Because efficient cleaning routes and schedule management are important. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because routine tasks are the main focus rather than analytical thinking. |
| Creativity & Ideation | Because there is little need for creative idea generation. |
| Numerical & Quantitative Analysis | Because advanced mathematical skills are not required. |
Related Qualifications
- Service hospitality certification
Aliases
- Bed making staff
- Room attendant
Related Jobs
- Bell person
- Butler
- Front clerk
- Housekeeping