Hot Spring Facility Manager (Company: Primarily engaged in managerial work)
おんせんしせつしはいにん
Industry & Occupation
Classification
- Major : Managerial Occupations
- Middle : Corporate and Organizational Managers
- Minor : Corporate Managers
Summary
Oversees the overall operations of accommodation facilities and ryokans in hot spring areas, handling customer attraction, service quality, financial management, personnel development, safety and hygiene management, etc., as a management position.
Description
Hot spring facility managers oversee daily operations, aiming to achieve sales targets and improve customer satisfaction. Specifically, they handle accommodation reservations and customer attraction initiatives, budget formulation and financial management, staff allocation and training, maintenance and improvement of service quality, safety and hygiene management, and facility inspections. They also plan events and marketing utilizing local tourism resources to enhance the facility's appeal. The job involves night shifts and holiday work, requiring advanced communication skills, problem-solving abilities, diverse customer interactions, and complaint handling.
Future Outlook
With increasing domestic and international tourism demand and regional revitalization measures, demand for hot spring facility operations personnel will remain steady. The value of personnel equipped with hospitality and management skills to meet diversifying customer needs is expected to rise.
Personality Traits
Able to Respond Flexibly / Has Hospitality / Has Leadership / Strong Sense of Responsibility
Work Style
Overnight Stays / Overtime / Shift Work / Team Operations / Weekends and Holidays
Career Path
Deputy Manager/Assistant Manager → Manager → Area Manager (Multiple Facilities) → New Facility Development Staff → Headquarters Manager
Required Skills
Budget Management / Customer Service / Facility Inspection and Maintenance / Marketing / Safety and Hygiene Management / Staff Management
Recommended Skills
Digital Marketing / Event Planning / Foreign Languages (English, Chinese) / SNS Operations
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Smooth communication with staff and customers is essential. |
| Initiative & Leadership | Proactive leadership to lead the entire facility and drive improvements is required. |
| Planning & Organization | Necessary for event planning and operational planning. |
| Stress Tolerance | Necessary to endure various challenges and complaint handling. |
Related Qualifications
- Ryokan Operations Manager
Aliases
- Hot Spring Inn Manager
- Hot Spring Ryokan Manager
- Ryokan Manager
Related Jobs
- Accommodation Facility Manager
- Hotel Manager
- Ryokan Deputy Manager