Hot Spring Facility Manager (Primarily engaged in bath operations)
おんせんしせつしはいにん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Bathing Facility and Cleaning Service Occupations
- Minor : Bathing Facility Workers
Summary
Oversees all aspects of bath operations in hot spring facilities, maintaining safety, hygiene, and service quality as a managerial position.
Description
The hot spring facility manager oversees all aspects of bath operations, including cleaning and water supply/drainage equipment management, employee shift adjustments and guidance, and customer service responses. They ensure safety through hot spring water quality management and inspections of heating and circulation equipment, while complying with hygiene standards and laws. They also handle sales management, event planning, collaboration with local communities, and efforts to improve facility revenue and brand value. They respond promptly to troubles and complaints during peak periods to enhance customer satisfaction.
Future Outlook
With an aging society and increasing inbound demand, stable job openings are expected, and specialization is required due to the diversification and high value-added nature of hot spring tourism.
Personality Traits
Attentive / Good Team Player / Strong Sense of Responsibility
Work Style
Shift Work / Two Days Off Per Week / Weekends and Holidays Work
Career Path
Bath Staff → Supervisor → Hot Spring Facility Manager → Facility Operations Manager → Area Manager
Required Skills
Bath Operations Management / Customer Response / Equipment Inspection / Hygiene Management / Shift Management
Recommended Skills
Communication Skills (English) / Event Planning / IT Skills (Reservation System) / Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is essential in hygiene management and equipment inspections. |
| Communication Skills | Smooth communication with customers and staff is important. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing work and cleaning tasks. |
| Planning & Organization | Appropriate shift management and cleaning plan formulation are necessary. |
| Stress Tolerance | Need to calmly handle customer responses during peak periods and troubles. |
Related Qualifications
- Fire Safety Manager
- Hot Spring Utilization Supervisor
- Public Bathhouse Chief
Aliases
- Bathhouse Administrator
- Hot Spring Manager
Related Jobs
- Hot Spring Facility Staff
- Hotel Manager
- Ryokan Manager