Hostess
ほすてす
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Hospitality Entertainment Workers and Geisha
Summary
A hostess is a service job primarily in nightclubs or bars, providing alcohol while engaging in conversations and hospitality with customers to liven up the establishment's atmosphere.
Description
Hostesses work in restaurants, nightclubs, cabaret clubs, etc., primarily providing alcoholic beverages while engaging in conversations and hospitality with customers. They are required to provide topics and attentiveness suited to the customer's preferences and mood to liven up the atmosphere. Job duties include preparing drinks, table service, customer management, meeting sales quotas, and coordinating among cast members. Shifts are typically at night, requiring physical stamina, communication skills, and stress tolerance. Many places have commission-based pay or bonuses tied to sales performance, where high customer service skills directly lead to higher income.
Future Outlook
Demand is susceptible to economic conditions and remains flat, but hospitality-focused services have a certain stability. Needs for inbound foreign tourists and online customer service are also increasing.
Personality Traits
Work Style
Contract Employee Part-time / Night Shift / Shift Work / Uniform Provided
Career Path
Hostess (Newcomer) → Chief Hostess → Store Manager/Manager → Area Manager → Owner
Required Skills
Communication Skills (Conversation) / Customer Management / Customer Service Manners / Simple Drink Preparation
Recommended Skills
Basic Hair and Makeup / Basic Psychology / English Conversation (Beginner) / Wine and Drink Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexible responses are required. |
| Communication Skills | Because smooth conversations with diverse customers are necessary. |
| Physical Stamina & Endurance | Because physical stamina is required for long hours of standing work and night shifts. |
| Stress Tolerance | Because high stress tolerance is needed for dealing with drunk customers and troubles. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because there are few opportunities for logical analysis. |
| Learning Agility & Knowledge Acquisition | Because there is little specialized learning required. |
| Numerical & Quantitative Analysis | Because numerical tasks rarely occur. |
Aliases
- Cabaret Club Hostess
- Club Hostess
Related Jobs
- Bartender
- Companion
- Sommelier