Home Appliance Repairer (Retail/Service Stores)

かでんしゅうりこう

Industry & Occupation

Engineering & Manufacturing

Classification

Summary

Technical job that performs fault diagnosis, repair, parts replacement, and maintenance inspection of household and commercial home appliances.

Description

Home Appliance Repairers (Retail/Service Stores) visit stores or customer homes to diagnose faults in home appliances such as refrigerators, washing machines, air conditioners, and televisions. They perform repair work including parts replacement, adjustments, and internal cleaning to ensure safety and restore functionality. They work according to manufacturer manuals, manage fault histories, and provide customers with usage instructions and after-sales service. In recent years, IT knowledge is required for network appliance setup and software updates.

Future Outlook

With the spread of IoT and smart home appliances, demand for network setup and software support will increase. In an aging society, demand for home appliance maintenance, inspections, and on-site repairs will remain stable.

Personality Traits

Curious and Inquisitive / Good Team Player / Patient / Service-Oriented / Strong Sense of Responsibility

Work Style

Contract Employee / Full-Time Employee / On-site Repair / Shift Work / Store-Based Work

Career Path

Apprentice Repair Worker → Home Appliance Repairer → Senior Technician → Service Manager → Maintenance Department Manager

Required Skills

Basic Electrical Circuits / Customer Service Skills / Fault Diagnosis / Home Appliance Knowledge (Structure) / Use of Tools and Measuring Instruments

Recommended Skills

Circuit Board Repair / English (Manual Reading) / IoT Appliance Network Setup / Manufacturer-Specific Product Knowledge

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy Because oversights in details can lead to malfunctions.
Communication Skills Because it involves interactions with customers and explaining work content.
Learning Agility & Knowledge Acquisition Because motivation to learn is required to adapt to changes in new products and technologies.
Physical Stamina & Endurance Because physical strength is required for transporting and repairing large appliances.
Problem Solving The ability to identify fault causes and derive solutions is essential.

Aptitudes (Weaknesses Acceptable)

Item Description
Creativity & Ideation Because work is mainly based on manuals, with little need for original ideas.
Numerical & Quantitative Analysis Complex calculations are rarely needed.

Related Qualifications

  • Home Appliance Product Advisor
  • Second-Class Electrician
  • Service Engineer Skill Certification

Aliases

  • Home Appliance Maintenance Technician
  • Home Appliance Service Engineer

Related Jobs

  • Air Conditioner Mechanic
  • Electrician
  • Home Appliance Salesperson
  • Maintenance Engineer

Tags

Keywords