Hire Car Management Clerk
はいやーかんりじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Transportation Operations Clerks
Summary
Clerical job handling dispatch planning, operations management, and customer service for hire car vehicles.
Description
Hire Car Management Clerks, in luxury vehicle transfer services, develop and adjust optimal dispatch plans based on customer requests and manage operations. They understand request details, schedules, and vehicle availability, providing accurate instructions to drivers and communications to customers. They also handle customer service, complaint resolution, invoice issuance, and other clerical procedures to support comfortable and safe operations. Dispatch management systems, basic PC skills, and communication abilities are required.
Future Outlook
Due to inbound demand and expansion of luxury transfer services, demand for personnel with specialized dispatch management skills is expected to remain stable.
Personality Traits
Able to respond flexibly / Excellent communication skills / Strong sense of responsibility
Work Style
Career Path
Hire Car Management Clerk → Operations Manager → Branch Office Manager → Branch Manager
Required Skills
Customer Service / Dispatch Management System Operation / Office Software / Schedule Management
Recommended Skills
Communication Skills (English) / Operations Management System Knowledge / Stress Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Errors in contract details or schedules can lead to major issues. |
| Communication Skills | To smoothly coordinate communications with customers and drivers. |
| Planning & Organization | Necessary to efficiently adjust multiple dispatch requests and create schedules. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Creativity is not highly required as tasks follow standard business flows. |
| Physical Stamina & Endurance | Mainly desk work in an office with low physical demands. |
Related Qualifications
- Operations Manager (Passenger Transport)
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