Front desk clerk (Golf course)
ふろんとがかり
Industry & Occupation
Classification
Summary
This occupation handles reception duties at golf courses, responsible for visitor services, reservation management, billing settlement, and more.
Description
Golf course front desk clerks manage player visit reservations, perform reception duties, billing settlements, locker key handovers, facility guidance, and more. They also handle reservation acceptance and changes via phone or email, respond to inquiries, and in some cases, manage shop inventory and sales. They are required to demonstrate customer service etiquette and explain facility usage rules to enhance customer satisfaction, as well as provide initial responses to any troubles.
Future Outlook
Demand remains steady, influenced by trends in golf popularity, with growth in resort areas and new golf course developments. The adoption of online reservation systems makes service quality and multilingual capabilities key differentiators.
Personality Traits
Able to respond flexibly / Attentive / Bright personality / Polite and courteous
Work Style
Career Path
Chief front desk clerk → Front chief → Clubhouse manager → Golf course operations staff
Required Skills
Basic PC operation / Cash register operation / Customer service etiquette / Phone handling
Recommended Skills
Communication skills (English customer service) / Knowledge of golf terminology / Reservation management system operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Due to frequent ad-hoc responses to weather or reservation changes |
| Attention to Detail & Accuracy | Because errors in billing settlement and reservation management are not tolerated |
| Communication Skills | High communication skills are necessary for visitor interactions |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because work procedures are predefined, creativity is not greatly required |
Related Qualifications
- Service hospitality certification
Aliases
- Golf course front desk
- Reception clerk
Related Jobs
- Golf course caddie
- Hotel front desk clerk
- Sports facility reception