Gift Helper (Department Store)
ぎふとへるぱー（でぱーと）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Department Store Sales Clerks
Summary
A sales position in the gift section of a department store, providing advice on gift selection, wrapping, noshi attachment, etc.
Description
Gift Helpers, in the gift corner of department stores, support customers in selecting gifts suited to their needs and handle all gift-related services including wrapping, noshi attachment, and ribbon decoration. Based on product knowledge, they make optimal recommendations and contribute to higher customer satisfaction through superior customer service manners and wrapping techniques. During peak seasons, they manage large volumes of wrapping tasks, as well as inventory control, sales floor layout adjustments, and planning/operation of gift fairs in some cases. Communication skills and attention to detail are required to address diverse customer needs. With the diversification of gift culture, innovative proposal abilities such as original wrapping services and eco-friendly packaging are expected.
Future Outlook
With the expansion of e-commerce, physical stores must strengthen customer attraction. Demand for staff providing customer experiences like gift wrapping is expected to continue.
Personality Traits
Cheerful Personality / Creative / Empathetic / Meticulous / Polite and Courteous
Work Style
Full-time / Part-time / Seasonal / Shift / Store Work
Career Path
Gift Wrapping Staff → Department Store Salesperson → Floor Manager → Sales Promotion Staff → Buyer
Required Skills
Communication Skills / Customer Service Manners / Product Knowledge / Wrapping Skills
Recommended Skills
Multilingual Support (English) / Sustainable Packaging Knowledge / Upselling and Cross-selling
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because the precision of wrapping directly impacts customer satisfaction. |
| Communication Skills | To propose optimal gifts through conversations with customers. |
| Stress Tolerance | Necessary to handle large volumes of wrapping tasks during busy periods. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Requires little advanced analysis, mostly work follows manuals. |
| Numerical & Quantitative Analysis | Involves handling money but no advanced calculations required. |
Related Qualifications
- Department Store Salesperson Certification
- Service Hospitality Certification
Aliases
- Gift Advisor
- Gift Coordinator
- Wrapping Staff
Related Jobs
- Floor Attendant
- Present Consultant
- Salesperson
- Wrapping Coordinator