General Supermarket Clerk
そうごうすーぱーまーけっとてんいん
Industry & Occupation
Classification
Summary
A job that handles customer service, sales floor management, cash register, ordering, inventory management, etc., at a general supermarket that deals with a wide range of products such as fresh foods and daily necessities.
Description
General supermarket clerks are responsible for product shelving, promotional display setup, inventory management, ordering tasks, cash register operation, product cleaning, and hygiene management within the store. They also handle customer service tasks such as guiding customers to product locations, handling payments, and packaging, aiming to increase sales and improve customer satisfaction. They work collaboratively in a team to efficiently perform tasks, contributing to proper inventory management and reduction of waste losses.
Future Outlook
While labor shortages are intensifying due to aging population and population decline, self-checkout registers and logistics automation are advancing. Customer service skills and multi-skilling are required due to enhancements in services for the elderly and strengthened localized product assortments.
Personality Traits
Attentive / Can provide bright and polite customer service / Physically fit / Team player
Work Style
Full-time / Full-time Employee / Night and Early Morning Shifts / Part-time / Shift
Career Path
Part-time → Full-time Employee (Store Staff) → Chief/Leader → Supervisor → Store Manager → Buyer
Required Skills
Cash Register Operation / Customer Service Manners / Hygiene Management and Cleaning / Inventory Management / Ordering Tasks / Product Shelving
Recommended Skills
Basic PC Operation / Data Analysis / POP Creation / Product Shelving
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because they need to flexibly respond to changes such as busy periods or sudden staff shortages. |
| Attention to Detail & Accuracy | Because detailed accuracy is required in shelving and cash register precision. |
| Communication Skills | Smooth interactions with customers and colleagues are important. |
| Physical Stamina & Endurance | Because physical stamina is required for long hours of standing work and carrying heavy goods. |
| Collaboration & Teamwork | Because many tasks need to be carried out in cooperation with the team. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because they often follow manuals and store layouts. |
Related Qualifications
- Food Hygiene Manager
- Salesperson Certification
Aliases
- General Super Clerk
- Super Clerk
- Supermarket Clerk
Related Jobs
- Buyer
- Cash Register Staff
- Stocking Staff
- Store Manager