General Retail Store Clerk (Excluding Department Stores and Convenience Stores)
そうごうこうりてんはんばいてんいん
Industry & Occupation
Classification
Summary
A job that handles all aspects of store operations, from customer service and sales to inventory management, in general retail stores such as supermarkets, electronics retailers, and drugstores.
Description
General retail store clerks work in retail stores such as supermarkets, electronics retailers, drugstores, and home centers, performing a variety of store operations including customer service and product guidance, cash register and POS operations, product display and sales floor setup, inventory management, ordering tasks, and inventory counts. To achieve sales targets, they collaborate with staff to efficiently manage the sales floor, handle customer complaints, and perform backroom tasks. Shift work is common, including early and late shifts as well as weekends and holidays.
Future Outlook
While labor shortages due to declining birthrates and aging population pose challenges, IT advancements such as EC integration, cashless payments, and digital signage are progressing. Demand is increasing for personnel capable of handling omni-channel sales that emphasize customer experience and service improvements.
Personality Traits
Attentive / Bright and Sociable / Patient / Strong Sense of Responsibility
Work Style
Full-time / Part-time/Arubaito OK / Sales Floor Assignment / Shift
Career Path
Store Staff → Chief (Assistant Store Manager) → Store Manager → Area Manager → Head Office Staff
Required Skills
Customer Service Manners / Inventory Management / Ordering Operations / POS Operation / Product Display and Inventory Management
Recommended Skills
Data Analysis / Foreign Language Support / Visual Merchandising
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Smooth interaction with customers is essential. |
| Physical Stamina & Endurance | Due to long hours of standing work and handling heavy loads. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | No need for advanced analysis. |
| Numerical & Quantitative Analysis | No advanced calculations are required. |
Related Qualifications
- Business Manners Certification
- Salesperson Certification
Aliases
- Drugstore Clerk
- Retail Store Staff
- Supermarket Clerk
Related Jobs
- Convenience Store Clerk
- Department Store Salesperson
- Home Center Staff
- Specialty Store Salesperson