Gas Payment Collection Clerk
ガスりょうきんしゅうのうじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Cash Handling Clerks
Summary
Gas payment collection clerks collect gas usage fees at gas company counters or customer homes, perform deposit confirmation, ledger management, receipt issuance, collection guidance, etc.
Description
Gas payment collection clerks belong to gas companies or related entities, receive gas usage fees from customers through counter services or field collections. After verifying and confirming the received cash, they input deposit data into internal systems and record ledgers. For unpaid customers, they send collection notices or make phone contacts, and also handle inquiries and explanations about fee plans. They prepare monthly deposit reports, handle bank deposits, and report to superiors. This role requires courteous customer service and accurate cash management.
Future Outlook
Cash handling operations are decreasing due to the spread of cashless payments and online settlements. Acquiring customer service skills and adaptability to various payment methods, as well as strengthening clerical skills related to DX initiatives, will lead to high future prospects.
Personality Traits
Excellent Communication Skills / Honest / Meticulous / Strong Sense of Responsibility
Work Style
Career Path
Gas Payment Collection Clerk (Beginner) → Gas Payment Collection Clerk (Advanced) → Fee Collection Team Leader → Clerical Department Manager → Transfer to Other Departments (Sales, General Affairs)
Required Skills
Basic PC Operation (Data Entry) / Cash Management / Customer Service Manners / Telephone Response Skills
Recommended Skills
Bookkeeping Knowledge / Communication Skills (Reporting, Contacting, Consulting) / Customer Service / Field Collection
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors are not tolerated in cash handling and ledger entry. |
| Communication Skills | Because appropriate explanations and negotiations are required during customer interactions and collections. |
| Numerical & Quantitative Analysis | Because accurate calculation and management of large amounts of cash are required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because there are many routine tasks and creative thinking is not particularly needed. |
Related Qualifications
- Bookkeeping Practical Test
- Calculator Practical Test
- Secretary Test
Aliases
- Gas Bill Collector
- Gas Payment Reception Clerk
Related Jobs
- Billing Clerk
- Electric Bill Collection Clerk
- Gas Meter Reader
- Water Bill Collection Clerk