Garçon
ぎゃるそん
Industry & Occupation
Classification
Summary
A professional who provides food and beverages to customers in high-end restaurants and cafes, performing table service.
Description
A Garçon is a customer service specialist in restaurants and cafes who handles everything from greeting customers, taking orders, serving food and beverages, table setting, to handling payments. They adjust the timing of food service and facilitate smooth communication with customers to create a comfortable dining experience. They collaborate with kitchen staff and bartenders while also managing store hygiene and cleanup. In high-end restaurants, knowledge of wine and cuisine is required, as well as high awareness of manners and deportment.
Future Outlook
Demand is stable due to increasing tourists and expansion of high-end restaurants. With advances in automation and self-ordering, expectations for hospitality talent are rising.
Personality Traits
Attentive / Calm / Cheerful Personality / Prompt and Accurate
Work Style
Contract Employee / Full-time Employee / Night Shifts / Part-time/Casual Employment Available / Shift Work
Career Path
Junior Hall Staff → Hall Leader → Floor Manager → Restaurant Manager → Service Director
Required Skills
Customer Service Manners / Hygiene Management and Cleaning / Order Taking / Table Setting
Recommended Skills
Foreign Language Skills / POS Operation / Service Hospitality Certification / Wine and Cuisine Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because it directly affects order mistakes and service quality. |
| Communication Skills | Smooth interactions with customers are essential. |
| Physical Stamina & Endurance | Physical stamina is needed due to long hours of standing work. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Advanced analysis or logical thinking is usually not required. |
| Creativity & Ideation | Mainly order taking and serving, with little need for new idea generation. |
| Numerical & Quantitative Analysis | Mainly simple calculations, no need for advanced numerical analysis. |
| Planning & Organization | Workflows are often based on manuals. |
Related Qualifications
- Food Hygiene Manager
- Service Hospitality Certification
Aliases
- Server
- Waiter
Related Jobs
- Bartender
- Restaurant Manager
- Waitress