Game Center Manager (Primarily Engaged in Customer Service Work)
げーむせんたーかんりにん
Industry & Occupation
Classification
Summary
A job that supports the smooth operation of game center stores by guiding and responding to visitors, managing and assisting with amusement machines, exchanging prizes, managing sales, etc.
Description
Game center managers perform greetings to visiting customers, guidance on how to play, assistance with operating amusement machines, initial response to malfunctions, prize exchange operations, sales and inventory management, store cleaning, event planning and operation, etc. Work is shift-based, with peak times on weekends and nights, requiring flexible responsiveness and communication skills. They take on the role of maintaining and improving the overall service quality of the store through sales target management and staff coordination.
Future Outlook
Although the number of stores is flat to decreasing due to changes in the market environment and declining birthrate/aging population, demand is expected from new service developments such as VR introduction and e-sports event hosting.
Personality Traits
Attentive / Bright and Sociable / Flexible and Adaptable / Strong Sense of Responsibility
Work Style
Night Shift / Part-time/Arubaito / Promotion to Full-time Employee / Shift Work
Career Path
Assistant Staff → Game Center Manager → Store Manager Candidate → Store Manager → Area Manager
Required Skills
Amusement Machine Operation / Cash Management (Register Operation) / Customer Service Manners / Initial Trouble Response / Prize Exchange
Recommended Skills
Communication Skills (English Customer Service) / Data Aggregation / Event Planning and Operation / Machine Trouble Response (Simple)
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Smooth communication with visitors is essential. |
| Problem Solving | Quick resolution of machine troubles and complaint handling is required. |
| Stress Tolerance | Mental strength to withstand peak-time crowds and complaint handling is necessary. |
Aliases
- Game Center Staff
Related Jobs
- Amusement Facility Staff
- Bowling Alley Staff
- Karaoke Shop Staff