Foreign Exchange Teller
がいかりょうがえまどぐちじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Deposit and Savings Counter Clerks
Summary
Responsible for foreign currency exchange at bank counters, performing rate calculations, fee explanations, cash transactions, and record management as an administrative position.
Description
Foreign Exchange Tellers at bank or financial institution counters receive customer requests for foreign currency exchange, confirm the exchange rate, calculate the exchange amount, deduct fees, and handle cash transactions. Verifying the authenticity of foreign currency, handling coins and bills, recording in forms, and explaining to customers are also important tasks. From the perspective of preventing money laundering, identity verification and transaction content checks are required.
Future Outlook
Due to digitalization and the spread of automatic exchange machines, counter services are declining, but demand remains stable in locations like airports and tourist areas where personalized face-to-face services are required.
Personality Traits
Emphasizes accuracy / Excellent communication skills / Polite and courteous / Strong sense of responsibility
Work Style
Day shift / Face-to-face customer service / Financial institution employment / Shift work
Career Path
Counter Supervisor → Foreign Exchange Operations Staff → Store Operations Management → Forex Dealer → Branch Manager
Required Skills
Basic PC Operation / Cash Handling / Customer Service / Exchange Calculation / Foreign Currency Identification
Recommended Skills
English Conversation / Financial Product Knowledge / Foreign Language Skills (Conversation)
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in cash transactions or rate calculations are not allowed. |
| Communication Skills | Because accurate and easy-to-understand explanations are required in customer interactions. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks are routine, requiring little creative thinking. |
| Physical Stamina & Endurance | Mainly standing work, but not heavy labor. |
Related Qualifications
- Banking Operations Certification Exam (Foreign Exchange)
- Japan Chamber of Commerce Bookkeeping Certification
Aliases
- Foreign Exchange Staff
Related Jobs
- Bank Teller
- Deposit Window Clerk