Floor Staff (Restaurant)
ふろあすたっふ
Industry & Occupation
Classification
Summary
A job handling all floor operations in restaurants, including customer service, serving, order taking, table setting, cleaning, and more.
Description
Floor Staff (Restaurant) handle all floor operations, including greeting and seating customers, serving food and drinks, taking orders, payment processing, and store cleaning. They create a comfortable dining environment through communication with customers and ensure smooth store operations. During busy periods, they prioritize tasks and respond quickly, while flexibly handling complaints and requests.
Future Outlook
The food service industry's market is stable, but labor shortages are intensifying. Personnel with hospitality skills to accommodate increasing inbound tourists and diversifying needs are expected to see even higher demand going forward.
Personality Traits
Affable / Attentive / Cheerful personality / Patient
Work Style
Part-time / Part-time job / Promotion to full-time / Shift work
Career Path
Hall leader → Store manager → Area manager → Restaurant owner
Required Skills
Cash register operation / Customer service etiquette / Order taking / Serving / Table setting
Recommended Skills
Bartending skills / Complaint handling / English conversation / Wine and drink knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Flexible responses are required for crowds and complaints. |
| Attention to Detail & Accuracy | To prevent order or serving mistakes. |
| Communication Skills | Smooth communication with customers is essential. |
| Physical Stamina & Endurance | Physical stamina is needed for standing long hours or running around. |
| Stress Tolerance | Ability to handle stress during busy times is required. |
| Collaboration & Teamwork | Because work is coordinated with kitchen staff and colleagues. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because tasks are routine. |
| Numerical & Quantitative Analysis | Advanced numerical analysis is not required. |
Related Qualifications
- Food Hygiene Supervisor
Aliases
- Hall Staff
- Waiter
- Waitress
Related Jobs
- Barista
- Kitchen Staff
- Restaurant Manager