Food Server
いんしょくぶつきゅうしにん
Industry & Occupation
Classification
Summary
A profession that takes orders from customers at restaurants and similar establishments, serves food and beverages, and performs customer service tasks such as billing and cleanup.
Description
Food servers, in restaurants, izakayas, cafes, and other eateries, handle a wide range of customer service tasks including greeting customers, taking orders, serving and clearing food and drinks, table cleanup, and billing. By communicating with customers to understand their needs and providing prompt and courteous service, they contribute to the smooth operation of the store and enhancement of customer satisfaction.
Future Outlook
With the expansion of the food service industry and recovery of inbound tourism demand, job openings are expected to remain stable. While AI and automation technologies advance, the value of personnel capable of providing high-quality customer service is expected to increase.
Personality Traits
Adaptability / Attentiveness / Cheerful personality / Patience / Teamwork
Work Style
Full-time / Night shifts / Part-time / Shift work / Weekend work
Career Path
Hall staff → Chief → Supervisor → Store manager → Area manager
Required Skills
Cash register operation / Customer service manners / Menu knowledge / Serving
Recommended Skills
Communication skills (English) / Food pairing / Service Manners Certification / Wine and drink knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to respond flexibly to customers and store situations. |
| Attention to Detail & Accuracy | Accuracy is required to prevent order mistakes and serving errors. |
| Communication Skills | To accurately understand customer requests and respond flexibly. |
| Physical Stamina & Endurance | Because physical stamina is required, such as standing for long hours and carrying trays while moving. |
| Stress Tolerance | To calmly perform duties even in high-pressure situations like peak hours or handling complaints. |
| Collaboration & Teamwork | Because coordination among staff is essential for smooth service provision. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because flexible responses are valued more than logical analytical skills. |
| Creativity & Ideation | Because responses based on manuals are primary rather than creative idea generation. |
| Numerical & Quantitative Analysis | Because detailed calculations are handled by POS registers. |
Related Qualifications
- Food Hygiene Supervisor
- Service Manners Certification
Aliases
- Hall staff
- Server
- Waiter
- Waitress
Related Jobs
- Bartender
- Chef
- Hall staff
- Reception staff
- Store manager