Flight Purser
こうくうパーサー
Industry & Occupation
Classification
Summary
Flight pursers serve as leaders of the cabin crew, overseeing everything from in-flight service planning and crew management to ensuring safety and quality.
Description
Flight pursers oversee the airline's cabin crew team, managing in-flight service operations, crew assignments and guidance, and supervising compliance with safety standards. They provide high-quality hospitality services to passengers while also handling emergency responses, crew coordination, and budget management. Adapting to varying environments on each international or domestic flight, they leverage teamwork to maintain a comfortable and safe cabin environment.
Future Outlook
With the expansion of LCCs and increasing aviation demand, demand for experienced pursers remains stable. While AI-driven automation advances, occupations emphasizing hospitality are difficult to replace.
Personality Traits
Able to Respond Flexibly / Attentiveness to Others / Mental Toughness / Strong Sense of Responsibility / Team-Oriented
Work Style
Career Path
Cabin Crew → Senior Cabin Crew → Purser → Cabin Manager → Operations Management Position
Required Skills
Communication Skills / Crew Management / Emergency Response Procedures / In-flight Service / Language Proficiency
Recommended Skills
Complaint Handling / Cross-Cultural Understanding / Leadership / Multilingual Skills (Chinese, Korean)
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Flexible responses are required as the environment changes with each flight. |
| Attention to Detail & Accuracy | Small mistakes are not tolerated to ensure safety and quality. |
| Communication Skills | Because smooth communication with diverse passengers and crew members is necessary. |
| Physical Stamina & Endurance | Because there is extensive prolonged standing work and movement in narrow cabins. |
| Planning & Organization | To accurately plan and adjust in-flight services and crew shifts. |
| Problem Solving | Because rapid responses are required during emergencies or troubles. |
| Stress Tolerance | Because endurance is required for long hours of work and sudden situations. |
| Collaboration & Teamwork | To provide services through teamwork collaboration with the crew. |
Related Qualifications
- Eiken
- TOEIC
Aliases
- Flight Purser
- Purser
Related Jobs
- Cabin Crew
- Flight Attendant
- Ground Staff