Field Service Technician (Electrical Equipment Sales Company)
ふぃーるどさーびすまん（でんきききはんばいぎょう）
Industry & Occupation
Classification
Summary
A job that involves installing, maintaining, and repairing electrical equipment at customer sites.
Description
Field Service Technicians (Electrical Equipment Sales Company) are responsible for installing, wiring, adjusting, periodically inspecting, maintaining, diagnosing faults, and repairing electrical equipment sold to customers, either by being stationed on-site or visiting. They check the equipment's condition before work, develop optimal maintenance plans, perform parts replacement and repair work, troubleshooting, after-sales support, and operation guidance. In recent years, they are also required to acquire skills in preventive maintenance using IoT and remote monitoring systems, as well as data analysis technologies.
Future Outlook
With the advancement of automation and IoT in manufacturing, demand is increasing for field service technicians skilled in preventive maintenance and data analysis. Remote diagnostics and AI-utilizing service capabilities will determine market value.
Personality Traits
Able to respond flexibly / Excellent communication skills / Patient / Strong sense of responsibility
Work Style
Direct to/from Work / Manufacturer Dispatch / Shift Work / Stationed at Customer Site / Transfers and Business Trips
Career Path
Field Service Staff → Senior Service Engineer → Service Team Leader → Service Trainer → Service Manager
Required Skills
Electrical Equipment Installation and Adjustment / Maintenance Plan Development / Reading Wiring and Circuit Diagrams / Troubleshooting / Use of Measuring Instruments
Recommended Skills
IT Literacy (Business System Operation) / Mechatronics Knowledge / PLC Programming / Reading English Technical Documents
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Flexible responses to site environments and customer needs are necessary. |
| Attention to Detail & Accuracy | Adjustments and inspection errors can lead to equipment failures or troubles. |
| Communication Skills | Frequent negotiations with customers and on-site explanations require smooth communication. |
| Learning Agility & Knowledge Acquisition | 対応 to a wide variety of equipment and the latest technologies is required. |
| Physical Stamina & Endurance | Certain physical strength is required for equipment installation and parts transportation. |
| Problem Solving | Quickly identifying fault causes and deriving appropriate repair methods is necessary. |
| Stress Tolerance | Emergency fault responses and deadline pressures create high-stress work environments. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Not much creative thinking is required. |
Related Qualifications
- Electrical Equipment Assembly Technician
- Instrumentation Technician
- Second-Class Electrician
Aliases
- Field Engineer
- Maintenance Engineer
- Service Engineer
Related Jobs
- Equipment Maintenance Technician
- Field Service Technician
- Maintenance Engineer
- Service Engineer