Field Service Technician (Copier Sales Industry)
ふぃーるどさーびすまん
Industry & Occupation
Classification
Summary
Technical position that visits companies and offices for copier installation, maintenance, and repair to support stable operation.
Description
Field Service Technicians (Copier Sales Industry) visit companies and offices to provide maintenance services including copier installation work, operation checks, periodic inspections, fault diagnosis and repair, and parts replacement. They also manage on-site network connection setups, user operation instructions, and preventive maintenance proposals, aiming to enhance customer satisfaction through stable equipment operation. They may collaborate with sales departments to propose maintenance contracts or equipment upgrades.
Future Outlook
While offices advance toward paperless operations, demand for highly skilled service technicians is expected to remain stable due to needs for IoT-enabled devices and enhanced security features.
Personality Traits
Attentive to others / Excellent communication skills / Strong sense of responsibility
Work Style
Business Trips / Direct to Site and Direct Home / Flexitime System
Career Path
Junior Service Engineer → Senior Service Engineer → Service Manager → Technical Trainer → Sales Technical Role
Required Skills
Basic Knowledge of Electrical and Electronic Circuits / Copier Knowledge / Installation Adjustment / Troubleshooting and Repair / Use of Tools and Measuring Instruments
Recommended Skills
Basic PC Operation / Network Basics / Second-Class Electrician License
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexible adaptation to diverse site environments and machine types is necessary. |
| Attention to Detail & Accuracy | Because minor equipment adjustment errors can lead to issues. |
| Communication Skills | Because negotiation with customers, work explanations, and requirement gathering are necessary. |
| Planning & Organization | Because accurate visit schedule coordination and parts inventory management are required. |
| Problem Solving | Because rapid identification of fault causes and preventive measures are required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because work primarily follows prescribed procedures and manuals. |
| Numerical & Quantitative Analysis | Because advanced mathematical analysis is rarely required. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
- Second-Class Electrician License
Aliases
- Copier Maintenance Engineer
- Field Engineer
- Service Engineer
Related Jobs
- Field Engineer
- IT Support Engineer
- Printer Service Engineer