Mail Order Reception Clerk (by Fax)
つうしんはんばい うけつけ じむいん（ファックスによるもの）
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Telephone and Internet Customer Service Occupations
- Minor : Internet Customer Service Clerks
Summary
Clerical position in a mail order company that receives order forms sent by FAX from customers, checks and enters the contents, and processes orders.
Description
Mail Order Reception Clerk (by Fax) receives order forms sent by FAX from customers who have seen mail order catalogs or advertisements, accurately verifies order details (product codes, quantities, customer information, etc.), and enters them into the core system. If there are errors or unclear points, they confirm by phone and coordinate with inventory management or logistics departments to complete order processing. The work mainly consists of routine tasks following manuals, but during peak periods, the volume increases, requiring accurate and prompt responses.
Future Outlook
With the increase in online orders, FAX orders are declining, but demand remains in certain industries. In the future, adaptability to digitalization and automation will be required.
Personality Traits
Emphasizes Accuracy / Meticulous / Patient / Strong Sense of Responsibility
Work Style
Career Path
General Clerk → Call Center SV/Leader → Customer Support → EC Site Operations Staff → Office Management Position
Required Skills
Data Entry / FAX Equipment Operation / Office Software / Telephone Response Skills
Recommended Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is required to prevent errors in order details |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly routine tasks with little need for idea generation |
| Initiative & Leadership | Mainly tasks following manuals |
| Learning Agility & Knowledge Acquisition | Work is routine with limited need for acquiring new knowledge |
| Physical Stamina & Endurance | Mainly desk work |
Aliases
- FAX Order Clerk
- Mail Order Clerk
- Mail Order Order Reception Clerk
Related Jobs
- Customer Support
- EC Site Operations Clerk
- Internet Mail Order Reception Clerk
- Telephone Operator
- Telephone Reception Clerk