Facility Guide
こうないあんないにん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Service Occupations Not Elsewhere Classified
Summary
A service job that guides visitors within facilities to their destinations and provides facility information.
Description
Facility guides lead visitors within premises such as factories, university campuses, corporate buildings, and commercial facilities to their destinations and explain how to use the facilities and equipment. They handle tasks from reception duties to setting tour routes and reminding about safety rules. They provide appropriate information in response to visitors' questions, supporting a comfortable visiting experience. Depending on the situation, they may also handle multilingual support or group guidance.
Future Outlook
With the increase in facility visitors and inbound demand, the importance of guidance services is growing. Unmanned guidance systems are being introduced, but the need for face-to-face guidance remains strong. Collaboration with AI translation and digital signage is also expected.
Personality Traits
Able to respond flexibly / Calm / Kind / Smiles a lot
Work Style
Contract Employee / Full-time Employee / Part-time / Shift Work / Temporary Staff
Career Path
Facility Guidance Staff → Chief Guide → Information Center Manager → Training Instructor
Required Skills
Basic Safety Management Knowledge / Communication Skills / Multilingual Guidance / Route Planning
Recommended Skills
Crisis Management / Customer Service Manners / First Aid / Language Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to unexpected situations and diverse visitors. |
| Attention to Detail & Accuracy | For safety and accurate route guidance. |
| Communication Skills | Because dialogue and explanations with visitors are the main tasks. |
| Physical Stamina & Endurance | Due to long hours of standing work and frequent movement within the facility. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Because complex numerical processing is not included in the job. |
Aliases
- Facility Guidance Staff
- On-site Guide
Related Jobs
- Reception Staff
- Tour Guide