Counselor (In-House Employee Consultation Room)
カウンセラー（じぎょうしょないじゅうぎょういんそうだんしつ）
Industry & Occupation
Classification
Summary
Specialist who listens to employees' mental health and interpersonal relationship concerns at the in-house consultation desk and provides support and advice.
Description
Counselors (In-House Employee Consultation Rooms) handle consultations at company-installed consultation rooms regarding employees' mental health issues, workplace human relations, career and work-life balance concerns, etc. They provide attentive listening through individual interviews and group work, psychological support, and problem-solving advice, and as needed, coordinate and refer to occupational physicians, HR departments, or external specialist agencies. They also conduct mental health education through in-house training and awareness activities, contributing to workplace environment improvements.
Future Outlook
With work style reforms and diversity initiatives, interest in workplace mental health is rising, and the establishment and strengthening of in-house consultation rooms is expected to progress.
Personality Traits
Confidentiality-Minded / Empathetic / High Ethical Standards / Patient
Work Style
Dispatch Contract / Full-time Permanent / Individual Counseling / Partial Remote OK
Career Path
Novice Counselor → Chief Counselor → Consultation Room Head → EAP Consultant → HR Department Specialist
Required Skills
Communication Skills / Interview Techniques / Interviewing Skills / Psychological Assessment / Record Keeping
Recommended Skills
Basic Labor Law Knowledge / Facilitation / Internal System Design / Stress Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | High listening and dialogue skills are necessary to build trust with employees. |
| Problem Solving | The ability to plan and adjust optimal support measures according to consultation content is required. |
| Stress Tolerance | To continuously handle psychologically burdensome consultations. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Almost no need for advanced quantitative analysis. |
| Physical Stamina & Endurance | Primarily desk work and interviews, with minimal physical burden. |
Related Qualifications
- Certified Public Psychologist
- Clinical Psychologist
- Industrial Counselor
Aliases
- EAP Counselor
- In-House Counselor
- Internal Consultant
Related Jobs
- Certified Public Psychologist
- Clinical Psychologist
- Industrial Counselor
- Mental Health Consultant