Electricity bill collector
でんきりょうきんしゅうきんにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Field Clerical Occupations
- Minor : Bill Collectors
Summary
Job of visiting customers on behalf of the power company to collect and manage electricity usage fees.
Description
Electricity bill collectors are employed by power companies to regularly visit households and businesses to collect electricity usage fees. They present invoices during visits, collect payments in cash, and issue receipts. Collected fees and customer information are accurately entered and managed into forms or dedicated devices. They also handle revisit collections or reminders for unpaid bills. The work is primarily fieldwork, requiring route and schedule management, customer service, and accurate cash handling.
Future Outlook
Demand is declining due to the spread of online payments and the introduction of automatic collection devices, but a certain level of need is expected to continue in areas with elderly populations or inadequate communication infrastructure.
Personality Traits
Excellent communication skills / Honest / Patient / Polite and courteous / Strong sense of responsibility
Work Style
Full-time / Outdoor work / Shift / Visiting type
Career Path
Bill collection staff → Senior bill collector → Team leader/chief → Supervisor → Branch manager
Required Skills
Cash handling / Communication skills (customer service) / Data entry / Ordinary car driving / Schedule management
Recommended Skills
Complaint handling / Route planning / Smartphone/tablet operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in cash transactions or form management are not allowed. |
| Communication Skills | Because smooth correspondence is necessary to gain customer trust. |
| Physical Stamina & Endurance | Because it requires physical stamina for walking and carrying items all day. |
| Planning & Organization | Because it is necessary to efficiently plan visiting routes and schedules. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because the work is routine and creativity is not particularly required. |
Related Qualifications
- Ordinary motor vehicle driver's license
Aliases
- Bill collector
- Electricity bill collector
Related Jobs
- Bill collector
- Gas bill collector
- Mail carrier
- Water bill collector