Electricity Bill Collection Clerk
でんきりょうきんしゅうのうじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Cash Handling Clerks
Summary
A clerical position at power companies or related organizations that handles issuing electricity bills, collecting payments, and managing deposits.
Description
Electricity bill collection clerks at power companies or sales agents handle issuing and mailing bills, receiving and collecting payments from customers, confirming cash or bank transfer deposits, ledger recording, aggregating and reporting payment data. They use dedicated accounting software or spreadsheet software for accurate financial management, handle customer inquiries and payment method changes, create internal reports based on aggregation results, and make improvement proposals as needed.
Future Outlook
While the collection process is digitizing due to the spread of online payments, demand for personnel with customer service and system operation skills is expected to remain stable.
Personality Traits
Excellent communication skills / Honest / Meticulous / Strong sense of responsibility
Work Style
Career Path
Junior Clerk → Electricity Bill Collection Clerk → Section Chief → Section Manager → Accounting and Finance Department Manager
Required Skills
Accounting Software Operation / Bill Issuance / Cash Bookkeeping / Customer Service / Excel Basic Operation
Recommended Skills
Business Improvement / Communication Skills / Complaint Handling / Japan Chamber of Commerce Bookkeeping Certification
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Careful attention is required when handling money. |
| Numerical & Quantitative Analysis | Accurate numerical skills are important for charge calculations and money management. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because there are many routine tasks and little need for idea generation. |
| Physical Stamina & Endurance | Mainly desk work, so low physical demands. |
Related Qualifications
- Japan Chamber of Commerce Bookkeeping Certification Level 3
Related Jobs
- Accounting Clerk
- Cash Handling Staff
- Gas Bill Collection Clerk
- Water Bill Collection Clerk