Electrical Equipment Sales Clerk
でんきききはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Electronics Sales Clerks
Summary
Occupation that sells electrical appliances such as TVs, refrigerators, washing machines, air conditioners, and smartphones at home appliance mass retailers or specialty stores, while handling customer service, inventory management, and after-sales service.
Description
Electrical equipment sales clerks handle a variety of products such as TVs, refrigerators, washing machines, air conditioners, PCs, and smartphones at home appliance mass retailers or specialty stores. They clearly explain product features and functions to visiting customers and propose items that match their needs. In addition to sales, they manage inventory, arrange product displays, provide installation support during delivery, and serve as the front line for repair reception and after-sales service. They continually update their product knowledge through manufacturer training, catalogs, and manuals, demonstrating customer service skills to achieve sales targets and enhance customer satisfaction.
Future Outlook
The home appliance market requires sales staff to possess specialized knowledge and proposal skills due to the spread of IoT and smart home appliances, as well as the expansion of new services. Although the role of face-to-face sales is changing with the growth of the e-commerce market, there is demand for expanding experiential stores and strengthening after-sales services, making personnel with face-to-face sales skills remain important.
Personality Traits
Cheerful Personality / Curious or Inquisitive / Patient / Polite and Courteous / Team-Oriented
Work Style
Full-time / Overtime Possible / Part-time/Casual / Shift / Store-Based
Career Path
Store Staff → Supervisor/Leader → Store Manager → Area Manager → Sales Planning
Required Skills
Basic PC Operation / Customer Service Etiquette / Ordering and Inventory Management / POS Operation / Presentation Skills
Recommended Skills
Communication Skills (English) / Communication Skills Training / Manufacturer Training / Product Display
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To respond to changes in campaigns and product lineups. |
| Communication Skills | To elicit customer needs and make accurate proposals. |
| Learning Agility & Knowledge Acquisition | To quickly acquire knowledge of new products and technologies. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Because basic numerical management is required for sales aggregation, inventory management, etc. |
Related Qualifications
- Home Appliance Product Advisor (Certified by JER Association)
Aliases
- Electrical Appliance Salesperson
- Home Appliance Retail Store Staff
- Home Appliance Salesperson
Related Jobs
- Home Appliance Salesperson
- Mobile Phone Salesperson
- Smartphone Salesperson