EC Site Store Manager
イーシーサイトてんちょう
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Telephone and Internet Customer Service Occupations
- Minor : Internet Customer Service Clerks
Summary
A job that aims to maximize sales and improve customer satisfaction through the operation and management of EC sites.
Description
The EC Site Store Manager handles all processes of EC site operations, including sales management for online shops, product registration and inventory management, site design and promotion planning, access analysis, and customer inquiry response. By analyzing market trends and access data, they plan campaigns and site improvements, while collaborating with suppliers and internal departments to promote efficient operations.
Future Outlook
With the expansion of internet usage and the shift of consumer behavior to EC, demand for EC site operations is expected to increase in the future. While efficiency improves with the spread of AI and automation tools, the importance of personnel with expertise in data analysis and customer experience enhancement is growing.
Personality Traits
Able to respond flexibly / Curious and inquisitive / Customer-oriented / Logical thinking / Strong sense of responsibility
Work Style
Discretionary Labor System / Flexible Hours / Fully Remote / Side Business Allowed
Career Path
EC Assistant → Junior EC Operations → EC Site Store Manager → EC Manager → EC Department Head
Required Skills
Access Analysis Tool Operation / EC Platform Operation / HTML and CSS / Inventory Management System Operation
Recommended Skills
Advertising Operations / Data Analysis / Graphic Design Software / SEO / SNS Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to quickly respond to changes in consumer needs and market environment. |
| Analytical & Logical Thinking | Because it is necessary to devise improvement measures based on sales data and access analysis results. |
| Attention to Detail & Accuracy | Because errors in pricing or inventory quantities lead to lost sales opportunities or complaints. |
| Communication Skills | Because there is a lot of customer service and coordination with inside and outside the company. |
| Learning Agility & Knowledge Acquisition | Because quick adaptation and learning of new EC tools and marketing methods are required. |
| Numerical & Quantitative Analysis | Because numerical analysis of sales data is necessary in daily operations. |
| Planning & Organization | Because schedule management and coordination for campaigns and product launches are required. |
| Problem Solving | Because rapid response and resolution are needed when troubles occur. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Because it is a clerical job with low physical load. |
Related Qualifications
- Net Shop Practitioner
- Web Analyst
Aliases
- Net Shop Manager
- Online Shop Store Manager
Related Jobs
- EC Coordinator
- Shop Store Manager
- Web Marketer