Drugstore Manager (Non-pharmacist: Primarily Engaged in Sales Work)

どらっくすとあてんちょう

Industry & Occupation

Service, Retail & Sales

Classification

Summary

A drugstore manager oversees overall store operations such as sales management, inventory management, and staff training, and is responsible for customer service and achieving profit targets.

Description

Drugstore managers, based on the store's business plan, handle sales floor layout, product ordering and inventory management, pricing, and the planning and execution of promotion plans. They manage personnel through staff recruitment, training, shift management, and evaluation, and improve service quality through customer service and complaint handling. They are required to achieve sales and profit targets and carry out a wide range of tasks such as negotiations with headquarters and suppliers, and budget management. Leadership and communication skills are important for long hours of standing work and handling busy periods.

Future Outlook

Due to the aging population and increasing health consciousness, demand for drugstores remains stable. Amid the rise of e-commerce and industry reorganization, demand for personnel with strong store operation skills will continue.

Personality Traits

Excellent Communication Skills / Has Leadership / Has Planning Ability / Problem-Solving Oriented / Strong Sense of Responsibility

Work Style

Overtime / Shift Work / Work on Weekends and Holidays

Career Path

Store Staff → Assistant Manager (Assistant Manager) → Store Manager → Area Manager → Supervisor → Headquarters Staff (Marketing/Product Development)

Required Skills

Customer Service / Inventory Management / POS Operation / Procurement and Ordering Adjustment / Sales Analysis / Shift Management / Staff Training

Recommended Skills

Accounting Knowledge / Communication Skills (English Customer Service) / Marketing Knowledge / Spreadsheets / Visual Merchandising

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy Because accuracy in expiration dates and displays is important.
Communication Skills Because smooth communication with staff and customers is required.
Initiative & Leadership Because proactive improvement suggestions are required to increase sales.
Planning & Organization Because planned operational skills such as ordering and shift management are essential.
Stress Tolerance Because stress increases during busy periods and complaint handling.
Collaboration & Teamwork Because it is necessary to carry out tasks in cooperation with staff.

Related Qualifications

  • Fire Safety Manager
  • Food Hygiene Manager
  • Registered Salesperson
  • Sales Certification

Aliases

  • Drugstore Manager
  • Drugstore Supervisor

Related Jobs

  • Convenience Store Manager
  • Pharmacy Manager
  • Retail Store Manager
  • Supermarket Manager

Tags

Keywords