Door Boy
どあぼーい
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Inn and Hotel Customer Service Staff
Summary
A customer service staff member at the entrance of hotels or ryokans who welcomes guests, opens and closes doors, carries luggage, provides facility guidance, and more.
Description
A door boy is a job that welcomes guests at the entrance of hotels or ryokans, performing tasks such as opening and closing doors, carrying luggage, and providing facility guidance. They play an important role in shaping the first impression guests have of the facility, requiring polite language and courteous behavior. They provide a safe and comfortable environment through a wide range of guest services, including receiving and transporting luggage during stays and seeing off guests when they go out.
Future Outlook
Job demand is expected to remain steady with the recovery and growth of tourism needs. As a hospitality-focused service role, it is less affected by automation, with stable demand anticipated.
Personality Traits
Cheerful / Has Hospitality / Quick on Their Feet
Work Style
Career Path
Bell Staff → Front Staff → Concierge → Hotel Management
Required Skills
Customer Service Manners / English (Basic) / Luggage Handling
Recommended Skills
First Aid and CPR / Hotel Management / Multilingual Correspondence Ability
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Flexible responses are required for diverse guest interactions. |
| Communication Skills | Appropriate responses to guests are required. |
| Physical Stamina & Endurance | Due to long hours of standing work and frequent luggage carrying. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Centered on routine tasks rather than specialized analysis. |
| Creativity & Ideation | Mainly tasks following prescribed procedures. |
| Numerical & Quantitative Analysis | Minimal handling of money and no need for mathematical analysis. |
| Planning & Organization | Job content is routinely fixed. |
Related Qualifications
- Service Manners Certification
Aliases
- Doorman
- Hotel Doorman
Related Jobs
- Bell Boy
- Concierge
- Front Clerk
- Porter