Dispatcher (excluding transportation industry)
はいしゃがかり（うんゆぎょういがいのもの）
Industry & Occupation
Classification
Summary
Clerical position that plans and coordinates vehicle and staff dispatching within facilities or companies to maintain efficient operations.
Description
Dispatcher (excluding transportation industry) creates dispatch plans for vehicles and staff used in facilities or companies, and coordinates with related departments and external contractors. Manages schedules using Excel and other tools to optimize costs and time, and in case of troubles, arranges alternatives and contacts relevant parties. Also handles daily data entry, report creation, and system updates.
Future Outlook
With the introduction of automation and AI-based schedule optimization tools advancing, the value of complex adjustments and customer responses that cannot be handled by manpower alone is expected to increase.
Personality Traits
Good at coordination / Meticulous / Strong sense of responsibility
Work Style
Fixed working hours / Holidays on weekends and public holidays / Office work
Career Path
Dispatcher → Logistics clerk → Material management → Department manager (general affairs/logistics)
Required Skills
Basic PC operations / Communication skills / Schedule management / Spreadsheet software
Recommended Skills
Communication skills (English email) / Excel (advanced) / TMS operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Essential for quickly responding to changing situations. |
| Attention to Detail & Accuracy | Accuracy is required for detailed time adjustments and data entry. |
| Communication Skills | Necessary for smooth coordination and negotiation with related parties. |
| Planning & Organization | Essential for efficiently constructing multiple delivery plans. |
| Problem Solving | Necessary for responding to sudden troubles or changes. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work with little heavy labor. |
Related Jobs
- Delivery coordinator
- General administrative staff
- General affairs
- Transportation clerk