Deposit and Savings Counter Clerks
よちょきんまどぐちじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Deposit and Savings Counter Clerks
Summary
Clerical position at a bank counter handling various deposit and savings procedures accurately and courteously.
Description
Deposit and Savings Counter Clerks handle various procedures related to visiting customers' deposits and savings at bank branch counters. Specifically, they manage new account openings, deposits and withdrawals, transfer procedures, passbook recording, and cash card issuance/reissuance. They pay close attention to customer identity verification and anti-money laundering measures, executing operations in compliance with laws and regulations. As needed, they guide and propose time deposits, various savings products, and bank services, collaborating as a team to achieve sales targets and improve customer satisfaction.
Future Outlook
Face-to-face counter operations are declining due to the spread of online banking and ATMs, but a shift toward high-value-added service proposals and strengthened compliance tasks is anticipated.
Personality Traits
Cautious / Excellent Communication Skills / High Accuracy / Polite and Courteous / Strong Sense of Responsibility
Work Style
Branch Work / Contract Employee / Full-time Employee / Part-time / Shift
Career Path
Deposit and Savings Counter Clerks → Branch Supervisor → Assistant Branch Manager → Branch Manager → Loan Screening Staff → Head Office Staff
Required Skills
Basic PC Operation / Business Manners / Calculator Operation / Communication Skills (Customer Service) / Terminal Operation
Recommended Skills
Bookkeeping Knowledge / Communication Skills (English) / Financial Planner Certification / Financial Products Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Handling money requires utmost accuracy. |
| Communication Skills | Because there is a lot of dialogue and explanation with visiting customers. |
| Numerical & Quantitative Analysis | Accurate cash management and calculations are required. |
| Stress Tolerance | Calmness is required during busy counter periods or complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the focus and little creativity is required. |
| Physical Stamina & Endurance | Primarily seated clerical work with low physical demands. |
Related Qualifications
- Financial Planner Technician Level 3
- Japan Chamber of Commerce Bookkeeping Certification Level 3
Aliases
- Bank Counter Staff
- Deposit Counter Staff
- Teller
Related Jobs
- Banker
- Insurance Counter Clerk
- Loan Reviewer